Setup a number to route to your PBX

1. Expand Phone Numbers
2. Click on either Local Numbers or Toll Free Numbers depending on what type of number you bought or ported in.
   • You will see a list of the phone numbers of that type that you own through Skyetel.
3. Click on the gear to the far right to edit the number
   

Number Editing

• There are up to 5 tabs of information you need to edit for each number, depending on what feature you need or want for a number. This guide will only be covering the General tab.
  

The General tab is where you choose how a number routes and what you want it to do in a failure to route to that selection.

1. Phone Number is obvious, and not editable. This is the phone number you are editing.
   

2. SIP Format is the way that Skyetel will deliver calls to this number, to your PBX.

   • By default Skyetel uses an 11 digit number format familiar to people in North America. This is called the NANPA or NANP format. I always recommend to change this to the E.164 format as it is an international standard, either format can work for FreePBX.
   • This guide and others related to FreePBX will assume the E.164 format.
     

3. Call Routing is where you choose your normal destination for calls. In most cases, you will be using Endpoint Group.

   • There are use cases for the other options, but those are not covered in this guide.
     

4. Once you select Endpoint Group in Call Routing you get two new options inserted before Call Failure Routing.
   

5. Endpoint Group is here you select the Endpoint Group you previously created.

   • I have other Groups (obfuscated), you should only have the one at this point, Select it.
     

6. Endpoint Choice will not be used by most users as they only have one Endpoint in their Endpoint Group.

   • But if you have more than one, you can chose how this number chooses one. The default is By priority, and the priority is set in the Endpoint Group.
     

7. Call Failure Routing is what you want to happen to the call is Skyetel cannot reach your PBX. Leave it at the default until you go read the guide on this feature.
   

8. Tenant is an advanced need. If you have these set up, then you would select it here.
   

9. Description is useful when you have a lot of phone numbers. It lets you know at a glance what the purpose of that number is. If you only have one or two numbers, it is less important.
   

10. Click Save and the number will begin routing to your PBX. Typically within seconds, but it can take up to a minute to fully propagate.

1. Log in and expand Endpoints.
2. Click on Endpoint Groups.
3. Click on Add Endpoint Group.
   

Enter your PBX information, this creates an Endpoint Group and the first Endpoint inside the group.

1. Name is the name you will see for the endpoint group.
2. IP Address is the public IP address of your PBX.
3. Description is the description of the actual endpoint.
4. Click Add to finish.
   

Now you want to click on Endpoint Health to see your new group and set some alerts for it.

• Note, it will show your system down. This is because you have not yet set anything up in FreePBX to listen for it. One step at a time.
  

Click on Set under Fraud Alerts

1. Enter a value that is equal to the maximum number of simultaneous call you expect to have.
   • For example, if you used to have six lines from AT&T or Spectrum, then put 6 here to start.
2. Read what is highlighted!! It is not going to be Skyetel's fault if you have a bad actor on your system. It is your responsibility to keep an eye on your system.
3. Click Save
   

Now click on the toggle to enable uptime alerts.

• This is useful as Skyetel will then send you an email and text message (if you have a number in your profile) when two or more regions cannot reach your Endpoint.
  • It will use the Description from the Endpoint as set above. So make sure you populate that to something you understand.
    

Finally click on View more to see some advanced features.

• For now, the only thing to do is click in the circle in front of Network QOS. This will have Skyetel's system being to collect metrics from the "Hello, are you alive?" packets it sends to your Endpoint.
• There is a second section on this page for SNMP Metrics, but that is an advanced topic that will have its own guide.
  

Once it has been enabled and your PBX has been on line for a while, you will begin to see very useful data on this page. Here is a sample from a different Endpoint.